Customers have the right to cancel their order within 14 days of receipt. This is possible only when the product is not used and the integrity of its packaging and its commercial appearance is not violated. In this case, we at PROTEIN4E.COM refund the amount for the returned goods. Products that are damaged or incomplete with scratch marks will not be accepted. Products that have already been used are not accepted. Upon returning the product (s), the customer pays in full price for the courier service.
IMPORTANT: In case you want to return a product, please download the Return Form from here, fill it in and send it together with the goods.
Once we receive the shipment, our representative will contact you to confirm the receivement of the product.
If the product you wish to return meets the return conditions, we will refund the amount of the information you provided in the return form, and the amount will be returned to you within 14 days to the bank account you specified.